Best Buy in Fargo, ND Closed now

Reviews about Best Buy

• ★ ☆ ☆ ☆ ☆

  May 14, 2020, by Bruce Slavick
  The staff and management didn't seem to have the knowledge or ability to easily process an exchange despite being before expire of warranty, and having receipt and c.card of purchase present. What I expected to be a 10 minute visit to the store turned into two trips, nearly an hour each, and lengthy phone calls. The GM appeared unwilling to acknowledge anything was a matter of concern to him. Offering sales and plans seemed to be the customer service manager's primary agenda rather than assisting fellow employees with the exchange.
• ★ ★ ★ ★ ★

  September 07, 2019, by Dustin Ehrlin
  Always had a good experience here in fargo. We bought some joy con controllers from best buy online had issues with one and they exchanged them in the store no problem what so ever. Had a new set brought up front while my son and I waited to get all the details taken care off. Great staff and store.